iPhone turning OFF and ON

If your iPhone keeps turning off and on automatically, then you need to take a look at your device components and see if there are in optimal condition.

Battery Health

With a low battery state of charge, a higher chemical age, or colder temperatures, iPhones are more likely to shutdown unexpectedly. In extreme cases, shutdowns can occur more frequently, thereby rendering the device unreliable or unusable. If this is the case for your device, you might consider replacing your iPhone battery. You can find out by going to Settings > Battery > Battery Health & Charging.

Installed App(s)

Your iPhone may keep restarting automatically due to a specific app installed on your device.

You can check the Analytics & Improvements under Privacy Settings for any app. Just tap “Analytics Data” and see if any app is listed multiple times, if there is, that is a strong indication that the app might be restarting your device.

Software Out-of-date

If your device’s software components are out-of-date or too old, it can cause your device to malfunction. A complete software update can help keep your device’s system in good shape.

Why does my iPhone keep restarting by itself?

What you can do

Update your iPhone

Device update may help fix certain technical issues and bugs within your iPhone.

  1. To do this, go to Settings > General > Software Update.
  2. See if there is any software update that is available for your device
  3. then download and install the update.

Device Firmware Update

To use this option, you’ll need a Mac or Windows computer and a compatible cable. Make sure you have a full backup of your iPhone on iCloud before you start the recovery process.

Your iPhone will need to be charged, and if it has Find My enabled, you’ll need to make sure you have your Apple ID and password ready.

First, you’ll perform a few steps on your iPhone. The steps will vary depending on which model of iPhone you have. Once you’ve entered Recovery Mode, you’ll switch to your computer.

iPhone X, SE, 8, or 8 Plus

  1. press and hold the side button and one of the volume buttons until the Power Off slider appears.
  2. Drag the slider to turn off your device.
  3. Now press and hold the side button and immediately connect your device to your computer while holding the button.
  4. Make sure to keep holding the side button until the Recovery Mode screen appears.

iPhone 7, 7 Plus, iPod touch (7th generation)

  1. press and hold the side button or the top button until the Power Off slider appears.
  2. Then drag the slider to turn off your device.
  3. press and hold the volume-down button and immediately connect your device to your computer while holding the button.
  4. Make sure to keep holding the volume-down button until the Recovery Mode screen appears. This might take a moment.

1st gen. iPhone SE, 6S, 6th gen. iPod touch

  1. press and hold the side or top button until the Power Off slider appears.
  2. Next, drag the slider to turn off your device.
  3. Now press and hold the Home button and immediately connect your device to your computer while holding the button.
  4. Make sure to keep holding the Home button until the Recovery Mode screen appears, and then follow the onscreen prompts.

iPhone 11, 12, 13, 14, 15 or later

  1. press and release the volume up button, then, press and release the volume down button.
  2. Next, press and hold the side button, keep holding until you see the recovery indicator.
  3. Launch iTunes, and there you should be prompted to either Restore or Update your iPhone.
  4. Click Restore to complete.

Get Support

If you’ve taken all the steps above and your iPhone is still restarting or turning off and on automatically, you should try to get help or support from an Apple Authorized Service Provider around you. You can talk to an Authorized Service Provider or visit an AASP nearest to you.

Find an AASP near you: https://getsupport.apple.com/repair-locations?caller=grl

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